MUSIC BOX REPAIR AND RESTORATION

RESTORATION AND REPAIRS FOR DISCERNING COLLECTORS, MUSICIANS AND MUSIC LOVERS

We have highly skilled technicians available to repair your treasured music box.
Almost all repairs are handled here, on the premises at reasonable cost.

PLEASE NOTE: It is important that you call or email first to discuss your problem.
We will probably ask you to send some images to
info@themusichouse.com
We cannot repair electronic sound modules and currently have no way to replace them. 
If you cannot call, please email us with a photo or two and we will reply.   

Sometimes we can talk you through repairing a simple problem at even less expense to you.
Don't hesitate to contact us: Call toll free 888 88G CLEF (888 884 2533)

We are an Authorized Dealer of Reuge, Romance and Sankyo, also specializing in Thorens , Lador and other older music boxes including carousel mosques, singing bird boxes and cages. We have some parts and can order others. Older unavailable parts can be fabricated but can be costly. We'll also be happy to advise you on any major restorations for your valuable Antique boxes.

On rare occasions, depending upon the labor involved to obtain a diagnosis and estimate, there may be a "bench charge" if you decide you do not want to go forward with the repair. If you decide in favor of the repair that charge will be credited to your repair bill.

Labor is charged at 75.00 per hour or part there of.

INSTRUCTIONS FOR MAILING:

1. Send music box in unwound condition if possible.  If you are sending a disc player please include one of its discs that plays well. Be sure to wrap it separately and place it where it will be safe.

2. For all music boxes and especially Italian Inlaid wood boxes, wrap with tissue before wrapping with bubble wrap. When subjected to damp heat bubble wrap can cause the finish to become cloudy.

3. Wrap well and make sure that ALL moving parts such as mechanical arms,
cylinders and discs of disc players are wrapped individually
so as not to bounce or jiggle inside of box and cause further damage.

4. If there are protruding parts on figurines, such as arms or trees or fences, pad and wrap them each, well
before wrapping entire piece.

5.The most important rule of thumb is that nothing should move inside of the package. 
IF YOU FEEL OR HEAR ANYTHING MOVE, IT IS NOT WRAPPED WELL ENOUGH.
Keep in mind that paper and Styrofoam nuggets have a way of breaking down during shipping
don't rely on them unless very tightly packed.

6.PLEASE BE SURE TO INCLUDE (inside of the package),
YOUR FULL NAME, ADDRESS, PHONE NUMBER AND EMAIL ADDRESS.

7. Do not include charge information. We will call you with estimate and take your information at that time.

8. PLEASE DO NOT SHIP IN USED OR WEAK CARTONS.  CARRIERS MAY NOT HONOR INSURANCE IF YOU DO. You can obtain flat rate mailing boxes at your local post office. but be sure to use a larger box that will allow lots of bubble wrap or construction paper or Styrofoam peanuts, if it is a valuable piece, a box surrounded by tight packaging, within a box is advisable ... again we cannot stress this enough. There should be no movement within the box or boxes.

9. SHIPPING INSURED IS RECOMMENDED.  If you decide not to insure, at least ship By USPS PRIORITY MAIL with a TRACKING NUMBER! We cannot be responsible for packages not delivered or damaged.

10. Ship to: 

Repair Department
TheMusicHouse.Com, inc.,  
31726 Sylvian Lane,  
Dade City, Florida 33525

11. Upon our receipt of your music box, we will call you to discuss estimate and procedure and take your billing information. Should there be a bench charge (as needed with some more complicated diagnoses) it will only be charged if you decide not to proceed with repair.

PLEASE NOTE:  WE CANNOT BE RESPONSIBLE FOR ANYTHING LEFT UNCLAIMED AFTER 90 DAYS.